Crisis of the Month
Your monthly guide to what went wrong (and how to do it better)From PR nightmares to corporate meltdowns, every month brings a new mess – and a new lesson.
Crisis of the Month is a no-fluff Substack that breaks down real-world crises and what they teach us about leadership, communication, and damage control.
Whether you’re in comms, ops, or just crisis-curious, this is your monthly guide to what went wrong and how to do it better.
🔍Case studies, analysis, and takeaways
❓Thoughtful questions to ask your team
💬Written by your friendly crisis management friends at Kith
📬 Free and delivered monthly
Follow now so you’re ready before the next one hits.
Crisis Leadership Blog
When Legal and Reputation Clash: Battle of the Beavers
Buc-ee’s is known for a lot of things: its enormous convenience stores, squeaky clean restrooms, and, of course, the beaver. It’s also known to be a company that protects its brand or a bully that makes smaller businesses change their logos depending on how you look...
Strategically Speaking, Slow Down
You cannot rush the things that produce the best outcomes. A Super Bowl–winning team is not built in a single practice, sourdough bread cannot rise in an hour, and consumer trust can take months and years to earn (and keep). The same is true for strategic thinking —...
For Starbucks, History Repeats Itself
Starbucks has done it again. Another preventable fumble, this time in their third largest market. Each one of the things that went wrong when Starbucks launched “Tank Day” to promote a new line of “tank” coffee tumblers was preventable. While the stores in South Korea...
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