Crisis of the Month
Your monthly guide to what went wrong (and how to do it better)From PR nightmares to corporate meltdowns, every month brings a new mess – and a new lesson.
Crisis of the Month is a no-fluff Substack that breaks down real-world crises and what they teach us about leadership, communication, and damage control.
Whether you’re in comms, ops, or just crisis-curious, this is your monthly guide to what went wrong and how to do it better.
🔍Case studies, analysis, and takeaways
❓Thoughtful questions to ask your team
💬Written by your friendly crisis management friends at Kith
📬 Free and delivered monthly
Follow now so you’re ready before the next one hits.
Crisis Leadership Blog
Don’t Just See, Observe: How to Prevent Blindspots
“You have not observed, and yet you have seen.” – Sherlock Holmes, A Scandal in Bohemia Pattern recognition is a superpower of strategic communicators. In the midst of a crisis, we have the ability to connect the dots out of a cacophony of signals, personalities and...
Pedaling Hard, Moving Backward: When Peloton Lost Its Balance
A while back, premium exercise bike brand Peloton learned a hard lesson in how quickly perception can overtake intent. They ran a holiday TV ad featuring a husband gifting his (very thin) wife a Peloton bike. The spot follows her documenting a year of workouts and...
Feeling Umwelt: A Mental Framework for People Who Aren’t Listening
I’ll bet every one of us has said something like, “I kept telling them this was going to happen, but I guess it just fell on deaf ears.” Their ears were tuned to another stimulus. German biologist Jakob von Uexküll defined the unique sensory environment an animal...
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