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Get SMART about your crisis training Critical takeaways Training without a clear objective often wastes time, resources and money. Instead, have a clear sense…
Speed is critical to success in a crisis but speed alone isn’t the answer - you need speed that’s based on an understanding of your core values and chain of command. Speed for the sake of speed leads to mistakes, inaccuracies, and rambling responses that get you into deeper trouble, not help pull you out. Instead, take some time to be clear, accurate, and brief. It requires additional time but helps you speed up in the end.
Crisis simulations are, in our opinion, truly the best way to train and evaluate your team when it comes to crisis readiness. And with the right recipe, you can create a crowd-pleasing simulation that will leave your team well-prepared for when a crisis strikes.
I was asked a really good question on a podcast, and I thought I'd share it with you. Because there is sort of this ongoing debate about if it is better to be creative or authentic during a crisis response.
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