Crisis Leadership
Menu
Like masts, strategic communicators should not do the job alone. It's important to know how you are supported and guyed by your team. Think of who it is that ensures you get the critical, time-sensitive information. Who are the team members you want to support you with the necessary resources, the inputs, and outputs that inform crisis response?
I’m thankful that so many strategic communicators and companies have recognized the critical importance of “always be communicating” with your audiences who matter most.
Communications leaders are being pulled in many directions here are some tips to ensure you make time for strategic thinking.
Awareness of how you best show up is a first step toward developing and reinforcing patterns of behavior that will make you even better as a communicator.
As communicators, when it comes to risk, we need to be innovative while consistently assessing and mitigating it.
Instilling new behaviors and patterns is easiest when the old ones aren’t functioning. So use this time to get those great plans back in place and bust through those silos.
Exceptional communicators exercise greater control inside. This understanding and control of what goes on inside them and their organizations is what allows them to be effective - often exceptional - counselors, advisors, and leaders when it is time for them to step up.
The best crisis managers I have seen have both a high Crisis IQ and a high Crisis EQ.
