Crisis of the Month
Your monthly guide to what went wrong (and how to do it better)From PR nightmares to corporate meltdowns, every month brings a new mess – and a new lesson.
Crisis of the Month is a no-fluff Substack that breaks down real-world crises and what they teach us about leadership, communication, and damage control.
Whether you’re in comms, ops, or just crisis-curious, this is your monthly guide to what went wrong and how to do it better.
🔍Case studies, analysis, and takeaways
❓Thoughtful questions to ask your team
💬Written by your friendly crisis management friends at Kith
📬 Free and delivered monthly
Follow now so you’re ready before the next one hits.
Crisis Leadership Blog
The Shockingly Long Tail of Crisis
Around here, we warn clients about the long tail of crisis. It’s when the effects of a crisis can drag on for a long time, with unexpected problems, and damage, popping up well after things seem like they’ve settled down. It’s also known as “the ripples,” and can pose...
Trust Carriers & Credibility
Here’s one of the most overlooked truths in crisis communication: The messenger matters as much as the message. You can have a perfect statement, a perfect plan, and a perfect rollout. But if it comes from someone your stakeholders don’t trust, it will fall flat. Or...
More on Knowing Your Stakeholders: Seeing the World through Their Eyes
In our last post, we discussed the importance of mapping your stakeholders. Now it’s time to really understand them. And the whole thinking for this series was spurred by this column about where people get their information. While Kith is politically agnostic, all of...
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