Crisis Leadership Blog
Insights and perspectives on being the lighthouse during a crisis.
The Business Power Hour with Deb Krier
When relationships are critical to your business, your reputation is one of the most important assets you manage. In today’s podcast, we’re joined by Bill Coletti - a highly experienced and sought-after reputation management strategist and speaker. Get ready for a...
Crafting the Perfect Crisis Simulation
Crisis simulations are, in our opinion, truly the best way to train and evaluate your team when it comes to crisis readiness. And with the right recipe, you can create a crowd-pleasing simulation that will leave your team well-prepared for when a crisis strikes.
The Best Approach to Crisis
I was asked a really good question on a podcast, and I thought I’d share it with you. Because there is sort of this ongoing debate about if it is better to be creative or authentic during a crisis response.
The Best Way to Handle Fear
When fear shows up for me I think of it like this… It is a little voice in my mind that reminds me to be on guard ready to think before I speak.
Crushing Chaos
Law Firm Mentor is a business coaching service law firm attorneys. We help you grow your revenues, crush chaos in business, and make more money.
By definition, Kith means a cadre of peers who shape opinions and attitudes while instilling sophisticated habits for action. As a way to live this value, we like to share resources that are building blocks to good crisis management and can help you start the path of protecting your reputation.
More Recent Insights
Transformation: Start With Small Steps
Critical Takeaways A recent Kith post urged organizations to transform in order to become risk resilient, rather than just taking small, incremental steps improving what’s already in place. Some readers felt that this was unrealistic and wondered if taking small steps would still generate improvement. Any small improvement is worthwhile and transformation...
Manage to Win: How to Manage Your Company’s Reputation, with Bill Coletti
Bill Coletti is a reputation management expert. In this episode he shares how to manage your personal and business reputation before, during, and after a crisis. LISTEN HERE
After the crisis, what comes next: a primer for boards and CEOs
Critical takeaways It’s normal to want to move on once a crisis recedes but this is when CEOs and Boards need to learn the lessons from the crisis to improve their resilience. Skills gaps should be closed and technical mastery sought but businesses should also be reevaluating their risks to make sure they are properly prepared. Technical mastery and...
What To Expect When You’re Expecting: Preparing for Litigation
Critical takeaways Litigation is a fact of life for businesses so it is often a matter of when, not if, you get sued. Businesses are still often unprepared for this, compounding the challenges of litigation. Although complex, litigation is still a process and one that communications teams can prepare for. These steps will help communications teams develop...
Leveraging Thought Leadership With Peter Winick – Episode 162 – Bill Coletti
Bill walks us through his initial motivation for writing Critical Moments, and talks about his expectations about (and journey through) book publishing. We chat about how books can open doors for your business, and how Bill turned a year’s worth of webinars into a foundation for Critical Moments – as well as his decision to seek help with the writing...
Crisis and AI: what happens when “the computer did it”
Critical takeaways Artificial Intelligence (AI) offers significant opportunities for crisis communicators and AI is likely to increase the need for communication and empathy in the workplace. However, AI also poses significant challenges when it comes to the speed and complexity of the crisis that these systems could cause and how communicators need to...
Confident Communicator: Critical Moments: The New Mindset of Reputation Management
According to this week’s guest, a company owns its brand; the public owns its reputation. Crisis communications expert Bill Coletti reveals how to build reputational excellence by meeting the needs and expectations of the public. We discuss his various strategies for companies to work their way through a crisis. Bonus — Bill offers a phenomenal crisis...
Excellent Executive Coaching: Critical Crisis Moments
Bill Coletti is interviewed by Dr. Katrina Burrus, MCC and discusses the following: How do you determine a crisis situation? How can a leader prepare for a crisis situation that could jeopardize his/her career? When a leader shows up unprepared for a crisis, what can they do? What is a crisis vs. critical moment vs. a difficult business issue? What are the...
What to Say When You Have Nothing to Say: Writing a Holding Statement
Holding statements are pre-prepared statements that can be adapted to the situation and issued in a very short period of time, even if many facts are still unclear.
The Thought Leader Revolution: How to Handle a Reputation Crisis
Reputation and integrity crisis. If that happens, what will you do? Today’s guest believes that while not all crises can be avoided, your reputation can be managed with an empowering, strategic framework intended to positively maintain your persona before the disaster occurs. Bill Coletti is a crisis communications and reputation management expert with...
The Kith Method
Good crisis management comes from a plan. Great crisis management comes from capability – and starts before you even smell smoke. That’s why we developed the Kith Method. We can help build and maintain a flexible capability that works for you.
Your reputation is an investment; time-consuming and costly to build and expensive to repair. Protect it.