Crisis Leadership Blog
Insights and perspectives on being the lighthouse during a crisis.
The Business Power Hour with Deb Krier
When relationships are critical to your business, your reputation is one of the most important assets you manage. In today’s podcast, we’re joined by Bill Coletti - a highly experienced and sought-after reputation management strategist and speaker. Get ready for a...
Crafting the Perfect Crisis Simulation
Crisis simulations are, in our opinion, truly the best way to train and evaluate your team when it comes to crisis readiness. And with the right recipe, you can create a crowd-pleasing simulation that will leave your team well-prepared for when a crisis strikes.
The Best Approach to Crisis
I was asked a really good question on a podcast, and I thought I’d share it with you. Because there is sort of this ongoing debate about if it is better to be creative or authentic during a crisis response.
The Best Way to Handle Fear
When fear shows up for me I think of it like this… It is a little voice in my mind that reminds me to be on guard ready to think before I speak.
Crushing Chaos
Law Firm Mentor is a business coaching service law firm attorneys. We help you grow your revenues, crush chaos in business, and make more money.
By definition, Kith means a cadre of peers who shape opinions and attitudes while instilling sophisticated habits for action. As a way to live this value, we like to share resources that are building blocks to good crisis management and can help you start the path of protecting your reputation.
More Recent Insights
Voice of Influence: How to Manage Your Reputation in Times of Crisis with Bill Coletti
In this episode, we discuss what reputation management is and what it looks like when Bill helps companies achieve it, the four A’s of reputation management, some of the main mistakes companies make when they attempt to manage their reputation or they enter a reputation crisis, the role transparency plays in managing a reputation crisis, the three common...
Leading Through Uncertainty: Bill Coletti on reputation management and crisis communication
In this podcast, Bill Coletti shares his experience of staying grounded under pressure in a crisis and being confident of the way forward in moments of extreme uncertainty that a personal or professional crisis brings. There is much to learn from him about how we create clarity and certainty in moments of extreme uncertainty. LISTEN NOW
Dov Baron’s Leadership & Loyalty Show: Turning Critical Moments into Powerful Transformation with Bill Coletti
Mike Tyson famously said: "Everyone has a plan until they get punched in the face." On this episode we’ll talk about: How leaders show up in a crisis, and what you can do when your reputation get’s punched in the face. Losing your Reputation can be like losing your virginity. Once it’s gone it’s going to be very difficult (if not impossible) to get it...
On-Demand Webinar: Measuring Crisis Readiness: Do You Know Where You Stand?
Wouldn't you like to know where you stand, before a crisis hits? Too many organizations wait for a crisis to occur before they know if they are ready to respond to one. “We were not as prepared as we should have been” is a fairly common refrain we hear once the dust settles. Organizations that are prepared and ready to respond have a greater chance of...
Inspiring Leaders: Crisis Leadership with Bill Coletti
If you'd like to have grace, generosity, respect and action in the midst of a crisis, this episode is for you. Bill Coletti is a reputation management, crisis communications and professional development expert, keynote speaker, Wall Street Journal Risk & Compliance panelist, and best-selling author of "Critical Moments: The New Mindset of...
Filling your reservoir of goodwill
Critical takeaways Having a sound reputation and a reservoir of goodwill is critical to success in a crisis. Your reputation is built on authentic, positive behaviors over the long term, starting well before a crisis hits. Our Four As of Reputation Excellence and Seven Levers for Reputation Management will guide you as you develop your reputation. ...
Creativity or Authenticity in Crisis?
Critical takeaways Crises are always a mix of unfamiliarity because every situation is different, and familiarity because the fundamentals of an effective response are the same. Unfortunately, sticking to these fundamentals and taking a ‘traditional’ approach can make your response seem old fashioned and overly conventional, tempting you to become...
Strategic Risks: Balancing Friction And Convenience
Critical Takeaways Digital friction is the resistance created where additional steps are required for someone to start using a device or service. Companies strive to reduce friction and increase convenience but this can be at the expense of security and other benefits. These tradeoffs can create strategic risks and you have to be prepared to explain your...
Four Questions to Help Diagnose your Crisis Patient
Critical takeaways Doctors have to sift through a lot of information quickly to get to a diagnosis and use a basic four-question model to do this. Crisis communicators can use a similar set of questions to get to the root of the issue for a corporation facing a crisis. These questions along with good pattern recognition will help rapidly identify the issue...
Achieving Crisis Mastery: The Case for Finding a Crisis Coach
Critical takeaways Mastery in a field comes after competence has been achieved but achieving mastery requires objective feedback to refine and optimize performance. Coaches are very common in sports and are beginning to be used in other fields to help practitioners hone their skills and to understand & eliminate the bad and expand focus on the good. A...
The Kith Method
Good crisis management comes from a plan. Great crisis management comes from capability – and starts before you even smell smoke. That’s why we developed the Kith Method. We can help build and maintain a flexible capability that works for you.
Your reputation is an investment; time-consuming and costly to build and expensive to repair. Protect it.