Happy New Year! 2022 is here! By now, the confetti is swept up and champagne glasses cleaned or, if you were like me, your PJs have been put away, and you've awoken from a long winter's nap. Either way, 2021 has been wrung out, and a new year has begun. A fresh start. Except it's still looking a...
Crisis LeadershipInsights into crisis leadership, reputation and readiness
Critical takeawaysIn any situation, particularly a crisis, showing up as your best self is key to success. In order to do that, you need to understand yourself.There are many tools to help you identify your key ‘parts,’ but the model we like is based on the internal family system (IFS), which...
Like masts, strategic communicators should not do the job alone. It’s important to know how you are supported and guyed by your team. Think of who it is that ensures you get the critical, time-sensitive information. Who are the team members you want to support you with the necessary resources, the inputs, and outputs that inform crisis response?
I’m thankful that so many strategic communicators and companies have recognized the critical importance of “always be communicating” with your audiences who matter most.
Communications leaders are being pulled in many directions here are some tips to ensure you make time for strategic thinking.
As communicators, when it comes to risk, we need to be innovative while consistently assessing and mitigating it.
Awareness of how you best show up is a first step toward developing and reinforcing patterns of behavior that will make you even better as a communicator.
Four ways to help overcome misplaced confidence while also allowing you to remain confident despite the uncertainty in a crisis
The best crisis managers I have seen have both a high Crisis IQ and a high Crisis EQ.
Exceptional communicators exercise greater control inside. This understanding and control of what goes on inside them and their organizations is what allows them to be effective – often exceptional – counselors, advisors, and leaders when it is time for them to step up.
Instilling new behaviors and patterns is easiest when the old ones aren’t functioning. So use this time to get those great plans back in place and bust through those silos.
Are you ready for a crisis?
Is your organization prepared to respond to a crisis and protect its hard-earned reputation? Take our quiz and find out!