Blog

Insights into crisis leadership, reputation and readiness

Blog

After the Crisis: Adapting to your New Normal

After the Crisis: Adapting to your New Normal

Critical Takeaways Critical moments and crises transform organizations and that requires CEOs and executives to adapt to a new normal. This change takes time and requires a transition period while you simultaneously manage routine operations and the after-effects of the crisis. The key thing is to...

read more
What about litigation?

What about litigation?

  In my experience, at some point in the discussions during a crisis someone will utter a phrase that will kill the conversation. “We need to think about litigation.” This sounds like a pertinent and important thing to think about but this statement is as useful as the head of communications...

read more
How to Make Decisions in a Crisis

How to Make Decisions in a Crisis

Speed is at a premium at the outset of a crisis, and being able to trust your gut and having good pattern recognition helps you move fast when facts are scarce. However, once you get farther into the response, the challenges are more complex, and patterns become less clear: your gut can start to...

read more
Time to create good habits

Time to create good habits

I’m on my way back from Austin where I gathered with a group of female founders. We all belong to a group called Fyli (pronounced Fee-Lee). Our purpose is to support female founders as they launch their next big thing.  The idea is that support must be 360 degrees. Need access to an investor?...

read more
Crisis Plans Can’t Be Time Capsules

Crisis Plans Can’t Be Time Capsules

A friend of mine just returned to his office for the first time in more than two years. It was exactly how he left it – albeit cleaner – when he abruptly left work on a Thursday afternoon in March 2020 to retrieve his sick kid from school. He stayed home with the kiddo Friday. The world shut down...

read more
Mobilization: How to be fast off the blocks in a crisis

Mobilization: How to be fast off the blocks in a crisis

Mobilization simply means getting the right people in the right place with the right information to allow them to start managing the event taking place.  The term 'mobilization' can sound very operational and, therefore, a little out of place in a communications environment, but that's the point....

read more

Are you ready for a crisis?

Is your organization prepared to respond to a crisis and protect its hard-earned reputation? Take our quiz and find out!