Critical takeaways Artificial Intelligence (AI) offers significant opportunities for crisis communicators and AI is likely to increase the need for communication and empathy in the workplace. However, AI also poses significant challenges when it comes to the speed and complexity of the crisis that...
According to this week’s guest, a company owns its brand; the public owns its reputation. Crisis communications expert Bill Coletti reveals how to build reputational excellence by meeting the needs and expectations of the public. We discuss his various strategies for companies to work their way...
Bill Coletti is interviewed by Dr. Katrina Burrus, MCC and discusses the following: How do you determine a crisis situation? How can a leader prepare for a crisis situation that could jeopardize his/her career? When a leader shows up unprepared for a crisis, what can they do? What is a crisis vs....
Reputation and integrity crisis. If that happens, what will you do? Today’s guest believes that while not all crises can be avoided, your reputation can be managed with an empowering, strategic framework intended to positively maintain your persona before the disaster occurs. Bill Coletti is a...
Critical takeaways Corporate crises disrupt plans and strategies and divert attention away from what companies want to do. Disruption can be a negative, destructive force, but it also provides an opportunity to transform and improve an organization. Surviving the crisis is crucial, but real...
Why be like most companies and ignore reputation management until you're in crisis mode. Learn how reputation management affects growth with Bill Coletti. LISTEN NOW
Critical takeaways The US Business Roundtable recently stated that in addition to creating value for shareholders, companies also have a responsibility to create value for society. Kith believes that this is the right thing to do for society but that this also benefits companies as far as their...
In today’s conversation with Bill Coletti talked about: Crisis EQ – what it is, why it’s vital and how – like any other muscle – it takes training How to get unstuck when a crisis first starts to unfold – when everyone is in flight or fight and you can feel the panic starting to spread Why most of...
In today’s conversation with Bill we talked about: Crisis EQ – what it is, why it’s vital and how – like any other muscle – it takes training How to get unstuck when a crisis first starts to unfold – when everyone is in flight or fight and you can feel the panic starting to spread Why most of us...
Exceptional communicators exercise greater control inside. This understanding and control of what goes on inside them and their organizations is what allows them to be effective – often exceptional – counselors, advisors, and leaders when it is time for them to step up.
You own your brand, the public owns your reputation. Too often companies are narrowly focused on planning for or responding to a crisis. Some companies spend resources on ERM systems to track and monitor their operational risks. However, they rarely spend time outside of a crisis situation...
Bill Coletti joins us to share how to prep your company and employees for a crisis, even if one never happens. If you are prepared for a crisis, the fallout won't be as bad, if there is fallout. Every company should be prepared for a crisis, big or small, in order to keep its positive reputation...
Is your organization prepared to respond to a crisis and protect its hard-earned reputation? Take our quiz and find out!