Confident Communicator: Critical Moments: The New Mindset of Reputation Management

October 3, 2019

According to this week’s guest, a company owns its brand; the public owns its reputation. Crisis communications expert Bill Coletti reveals how to build reputational excellence by meeting the needs and expectations of the public. 

We discuss his various strategies for companies to work their way through a crisis. Bonus — Bill offers a phenomenal crisis preparation tip you can put into place within your organization immediately. 



Filed under: Podcasts


Bill is a reputation management, crisis communications and professional development expert, keynote speaker, Wall Street Journal Risk & Compliance panelist, and best-selling author of Critical Moments: The New Mindset of Reputation Management. He has more than 25 years of global experience managing high-stakes crises, issues management, and media relations challenges for both Fortune 500 companies and winning global political campaigns.