crisis leadership

Insights into crisis leadership, reputation and readiness

crisis leadership

Winning An Argument with Crazy

Winning An Argument with Crazy

Let’s be clear. You can’t win an argument against Crazy.  Once rightfully relegated to the lunatic fringe, Crazy abounds today – it is everywhere. Crazy is encouraged, fanned, inflamed, and carried to new converts by the magnifying lens that is social media. Sadly, organizations that value their...

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Daily Harvest Needs To Be a Lesson for All Startups

Daily Harvest Needs To Be a Lesson for All Startups

Have you stuck to your New Year’s resolutions? I didn’t make any this year. Instead, I built a plan that will build on small changes throughout the year. January has been a focus on slowing down. But even with my change of thought, it was pretty hard to ignore the barrage of ads about weight loss,...

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Kyte Baby: How It Could Have Been Avoided

Kyte Baby: How It Could Have Been Avoided

There have been some really great dissections of the #KyteBaby crisis response. Jeremy Tunis and Eleanor Hawkins to name my favorites. But for all this great analysis, I want to dive a little deeper into how this could have been prevented. I see there are three points: It’s a commonly held...

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Are you ready for a crisis?

Is your organization prepared to respond to a crisis and protect its hard-earned reputation? Take our quiz and find out!