Bill

Insights into crisis leadership, reputation and readiness

Bill

After the Crisis: Adapting to your New Normal

After the Crisis: Adapting to your New Normal

Critical Takeaways Critical moments and crises transform organizations and that requires CEOs and executives to adapt to a new normal. This change takes time and requires a transition period while you simultaneously manage routine operations and the after-effects of the crisis. The key thing is to...

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Is sleep your secret weapon in a crisis?

Is sleep your secret weapon in a crisis?

Critical takeaways Being properly rested is key to peak performance but this is often overlooked in a crisis. Rest in a natural disaster is of even greater importance when many of the responders themselves have also been affected by the situation. Schedule watch or duty periods to ensure that...

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Authority: Granted and Earned

Authority: Granted and Earned

Critical Take-Aways Authority is required to see any initiative through in an organization whether that is leading crisis response or beginning the journey to reputation resilience. Authority is initially granted but then must be earned to see the initiative through.   Ensure you have the...

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Transformation: Start With Small Steps

Transformation: Start With Small Steps

Critical Takeaways A recent Kith post urged organizations to transform in order to become risk resilient, rather than just taking small, incremental steps improving what’s already in place. Some readers felt that this was unrealistic and wondered if taking small steps would still generate...

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Are you ready for a crisis?

Is your organization prepared to respond to a crisis and protect its hard-earned reputation? Take our quiz and find out!