Crisis Leadership Blog
Insights and perspectives on being the lighthouse during a crisis.
Crises are not the time to learn on the job
Critical Takeaways The Crucible of Crisis doesn't develop your skillset, it reveals it. Your strengths and weaknesses are exposed and magnified: great leaders excel while weak ones stumble. This is counter to the idea that the unique circumstances of a crisis will...
Sharing the bad news: don’t be afraid of being called Chicken Little
Sharing the bad news: don't be afraid of being called Chicken Little Critical Takeaways Sharing bad news, and warning of impending danger, is a necessary part of being a crisis communicator. These warnings don’t always play out leading some people to worry that they...
Going From Bad To Worse: How To Overcome System Failure During A Crisis
Going From Bad To Worse: How To Overcome System Failure During A Crisis Critical takeaways Things go wrong and, in a crisis when things are already going wrong, it's dangerous to assume that everything - and everyone - you need will be available and working. Instead,...
Small is beautiful: the value of a small simulation
Small is beautiful Critical takeaways A large, incisive simulation is an excellent training vehicle to practice your crisis readiness and put your team through its paces in a realistic environment. But a sort, simple simulation - even discussing a specific topic with...
5 principles for effective crisis training
Critical takeaways "An ounce of prevention is worth a pound of cure" is particularly pertinent when it comes to crisis preparedness and training beforehand is essential. However, not all training is of equal value, and 'binging' your training once or twice a year...
By definition, Kith means a cadre of peers who shape opinions and attitudes while instilling sophisticated habits for action. As a way to live this value, we like to share resources that are building blocks to good crisis management and can help you start the path of protecting your reputation.
More Recent Insights
What to Say When You Have Nothing to Say: Writing a Holding Statement
Holding statements are pre-prepared statements that can be adapted to the situation and issued in a very short period of time, even if many facts are still unclear.
The Thought Leader Revolution: How to Handle a Reputation Crisis
Reputation and integrity crisis. If that happens, what will you do? Today’s guest believes that while not all crises can be avoided, your reputation can be managed with an empowering, strategic framework intended to positively maintain your persona before the disaster occurs. Bill Coletti is a crisis communications and reputation management expert with...
Escaping a crisis isn’t enough, reputation resilience requires transformation
Critical takeaways Corporate crises disrupt plans and strategies and divert attention away from what companies want to do. Disruption can be a negative, destructive force, but it also provides an opportunity to transform and improve an organization. Surviving the crisis is crucial, but real success and resilience comes from using the crisis to drive...
Wayfinding Growth:Reputation Management and Growth with Bill Coletti
Why be like most companies and ignore reputation management until you're in crisis mode. Learn how reputation management affects growth with Bill Coletti. LISTEN NOW
Crisis and purpose: Giving corporations permission to do what’s right
Critical takeaways The US Business Roundtable recently stated that in addition to creating value for shareholders, companies also have a responsibility to create value for society. Kith believes that this is the right thing to do for society but that this also benefits companies as far as their crisis readiness is concerned. A clearer social purpose will...
Inside Influence Podcast with Julie Masters: Bill Coletti, Critical Moments
In today’s conversation with Bill Coletti talked about: Crisis EQ – what it is, why it’s vital and how – like any other muscle – it takes training How to get unstuck when a crisis first starts to unfold – when everyone is in flight or fight and you can feel the panic starting to spread Why most of us either ‘passively engage’ or over react when there’s an...
Inside Influence Podcast: Critical Moments
In today’s conversation with Bill we talked about: Crisis EQ – what it is, why it’s vital and how – like any other muscle – it takes training How to get unstuck when a crisis first starts to unfold – when everyone is in flight or fight and you can feel the panic starting to spread Why most of us either ‘passively engage’ or over react when there’s an issue...
Controlling a crisis starts from within you: Are you ready?
Exceptional communicators exercise greater control inside. This understanding and control of what goes on inside them and their organizations is what allows them to be effective – often exceptional – counselors, advisors, and leaders when it is time for them to step up.
On Demand Webinar: Transforming into Reputation Resilience – Your Roadmap
You own your brand, the public owns your reputation. Too often companies are narrowly focused on planning for or responding to a crisis. Some companies spend resources on ERM systems to track and monitor their operational risks. However, they rarely spend time outside of a crisis situation understanding how their known risks could impact their reputation...
Accelerate Your Business Growth: How to Prepare For A Crisis
Bill Coletti joins us to share how to prep your company and employees for a crisis, even if one never happens. If you are prepared for a crisis, the fallout won't be as bad, if there is fallout. Every company should be prepared for a crisis, big or small, in order to keep its positive reputation with the community. Bill Coletti, CEO, and Founder of Kith,...
The Kith Method
Good crisis management comes from a plan. Great crisis management comes from capability – and starts before you even smell smoke. That’s why we developed the Kith Method. We can help build and maintain a flexible capability that works for you.
Your reputation is an investment; time-consuming and costly to build and expensive to repair. Protect it.