Crisis Leadership Blog

Insights and perspectives on being the lighthouse during a crisis.
Preparing for Risk

Preparing for Risk

I’ve been getting a lot of questions about this through the frame of crisis and crisis response and what organizations should do. In fact, I was speaking about this on a panel and was joined by an intelligence analyst.

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Be the Mast: Stability and Leadership During Crisis

Be the Mast: Stability and Leadership During Crisis

Like masts, strategic communicators should not do the job alone. It’s important to know how you are supported and guyed by your team. Think of who it is that ensures you get the critical, time-sensitive information. Who are the team members you want to support you with the necessary resources, the inputs, and outputs that inform crisis response?

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A Geek Leader

A Geek Leader

The ultimate podcast for aspiring leaders in the creative or technology fields. John Rouda discusses leadership topics, interviews some of the greatest minds today.

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The Industrial Talk Podcast

The Industrial Talk Podcast

In this week’s Industrial Talk Podcast, we’re talking to Bill Coletti, CEO at Kith.co about “Crisis Management and the Need for better Communications in your Crisis Situation”.  Get the answers to your “Crisis Management” questions along with Bill’s unique insight on the “How” on this Industrial Talk interview!

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By definition, Kith means a cadre of peers who shape opinions and attitudes while instilling sophisticated habits for action. As a way to live this value, we like to share resources that are building blocks to good crisis management and can help you start the path of protecting your reputation.

More Recent Insights
Escaping a crisis isn’t enough, reputation resilience requires transformation
Escaping a crisis isn’t enough, reputation resilience requires transformation

Critical takeaways Corporate crises disrupt plans and strategies and divert attention away from what companies want to do.  Disruption can be a negative, destructive force, but it also provides an opportunity to transform and improve an organization. Surviving the crisis is crucial, but real success and resilience comes from using the crisis to drive...

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Crisis and purpose: Giving corporations permission to do what’s right
Crisis and purpose: Giving corporations permission to do what’s right

Critical takeaways The US Business Roundtable recently stated that in addition to creating value for shareholders, companies also have a responsibility to create value for society. Kith believes that this is the right thing to do for society but that this also benefits companies as far as their crisis readiness is concerned. A clearer social purpose will...

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Inside Influence Podcast with Julie Masters: Bill Coletti, Critical Moments
Inside Influence Podcast with Julie Masters: Bill Coletti, Critical Moments

In today’s conversation with Bill Coletti talked about: Crisis EQ – what it is, why it’s vital and how – like any other muscle – it takes training How to get unstuck when a crisis first starts to unfold – when everyone is in flight or fight and you can feel the panic starting to spread Why most of us either ‘passively engage’ or over react when there’s an...

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Inside Influence Podcast: Critical Moments
Inside Influence Podcast: Critical Moments

In today’s conversation with Bill we talked about: Crisis EQ – what it is, why it’s vital and how – like any other muscle – it takes training How to get unstuck when a crisis first starts to unfold – when everyone is in flight or fight and you can feel the panic starting to spread Why most of us either ‘passively engage’ or over react when there’s an issue...

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Controlling a crisis starts from within you: Are you ready?
Controlling a crisis starts from within you: Are you ready?

Exceptional communicators exercise greater control inside. This understanding and control of what goes on inside them and their organizations is what allows them to be effective – often exceptional – counselors, advisors, and leaders when it is time for them to step up.

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On Demand Webinar: Transforming into Reputation Resilience – Your Roadmap
On Demand Webinar: Transforming into Reputation Resilience – Your Roadmap

You own your brand, the public owns your reputation. Too often companies are narrowly focused on planning for or responding to a crisis. Some companies spend resources on ERM systems to track and monitor their operational risks. However, they rarely spend time outside of a crisis situation understanding how their known risks could impact their reputation...

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Accelerate Your Business Growth: How to Prepare For A Crisis
Accelerate Your Business Growth: How to Prepare For A Crisis

Bill Coletti joins us to share how to prep your company and employees for a crisis, even if one never happens. If you are prepared for a crisis, the fallout won't be as bad, if there is fallout. Every company should be prepared for a crisis, big or small, in order to keep its positive reputation with the community. Bill Coletti, CEO, and Founder of Kith,...

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Communicators, Reputation Managers, …Fear Busters
Communicators, Reputation Managers, …Fear Busters

Critical takeaway One of the first services Kith provides to any client is fear-busting: helping acknowledge and overcome their fears. Once fear is out of the way, we can all get to work on the real problem.   A typical call to Kith begins one of three ways.   "We just learned from our operations team that [terrible event] just happened. We...

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Growth Experts: How to Handle a Customer Data Breach
Growth Experts: How to Handle a Customer Data Breach

During our interview we discuss the following and more: - Why it is critical for businesses to manage their reputations both online and offline. - We talk about the risk of a data breach and how it could negatively impact your business. - Strategies on how to effectively manage a data breach crisis. - The debate about apologizing vs not apologizing to...

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The Kith Method

Good crisis management comes from a plan. Great crisis management comes from capability – and starts before you even smell smoke. That’s why we developed the Kith Method. We can help build and maintain a flexible capability that works for you.

Your reputation is an investment; time-consuming and costly to build and expensive to repair. Protect it.