Let’s be clear. You can’t win an argument against Crazy. Once rightfully relegated to the lunatic fringe, Crazy abounds today – it is everywhere. Crazy is encouraged, fanned, inflamed, and carried to new converts by the magnifying lens that is social media. Sadly, organizations that value their...
Reputation Management
Insights into crisis leadership, reputation and readinessReputation Management
Daily Harvest Needs To Be a Lesson for All Startups
Have you stuck to your New Year’s resolutions? I didn’t make any this year. Instead, I built a plan that will build on small changes throughout the year. January has been a focus on slowing down. But even with my change of thought, it was pretty hard to ignore the barrage of ads about weight loss,...
Kyte Baby: How It Could Have Been Avoided
There have been some really great dissections of the #KyteBaby crisis response. Jeremy Tunis and Eleanor Hawkins to name my favorites. But for all this great analysis, I want to dive a little deeper into how this could have been prevented. I see there are three points: It’s a commonly held...
Kith Launches Litigation Communications Practice
KITH LAUNCHES LITIGATION COMMUNICATIONS PRACTICE Crisis Management Advisory Formalizes Legal Conflict Expertise Austin, TX– Kith, among the fastest-growing crisis management advisory firms in the country, has launched a new legal conflict communications practice to provide strategic reputation...
Think Twice, Speak Once
My grandfather built his own house on a farm in Saskatchewan. The house is now 75 years old and is home to a new family. I am tremendously fortunate to have had him share this skill with me. I built a bookshelf, can hang doors, and build decks. As with most carpenters, the cardinal rule was to...
Are CEOs the weakest link in a crisis? They don’t have to be.
“When you become the final decision maker, everything changes. It’s hard to train for this.”
I respectfully disagree.
The Next Frontier of Crisis Readiness
Social risk is the next frontier of crisis readiness. There is no turning back.
Get Back on Plan Now for a Better 2021
It’s going to be important for organizations to figure out the next big thing. Launch it, lead it, push it through, and make it happen. That’s what people will be looking for.
Pressured to Speak? Consider These Four Things First
When it comes to social risk, saying the wrong thing fast is more damaging than saying the right thing slowly.
Purpose Is More Than Living Your Values
Purpose is not just a bold statement and a mic drop. Actions must follow, and businesses will be judged on those actions, not their statements.
Are you ready for a crisis?
Is your organization prepared to respond to a crisis and protect its hard-earned reputation? Take our quiz and find out!