The best crisis managers I have seen have both a high Crisis IQ and a high Crisis EQ.
Crisis EQ versus Crisis IQ
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The best crisis managers I have seen have both a high Crisis IQ and a high Crisis EQ.
Exceptional communicators exercise greater control inside. This understanding and control of what goes on inside them and their organizations is what allows them to be effective – often exceptional – counselors, advisors, and leaders when it is time for them to step up.
Instilling new behaviors and patterns is easiest when the old ones aren’t functioning. So use this time to get those great plans back in place and bust through those silos.
Is your organization prepared to respond to a crisis and protect its hard-earned reputation? Take our quiz and find out!