One of the real benefits we see with crisis simulations is that these work very well as gap analyses. After a simulation, it's easy to see the gap between your current state and your desired state. How well can you develop a plan and put that into action? How well do our processes hold up? What...

Critical Takeaways The Crucible of Crisis doesn't develop your skillset, it reveals it. Your strengths and weaknesses are exposed and magnified: great leaders excel while weak ones stumble.  This is counter to the idea that the unique circumstances of a crisis will somehow unlock previously unseen...

Sharing the bad news: don't be afraid of being called Chicken Little Critical Takeaways Sharing bad news, and warning of impending danger, is a necessary part of being a crisis communicator.  These warnings don’t always play out leading some people to worry that they are going to be accused of...

Going From Bad To Worse: How To Overcome System Failure During A Crisis Critical takeaways Things go wrong and, in a crisis when things are already going wrong, it's dangerous to assume that everything - and everyone - you need will be available and working.  Instead, you need to consider your...

Small is beautiful Critical takeaways A large, incisive simulation is an excellent training vehicle to practice your crisis readiness and put your team through its paces in a realistic environment.  But a sort, simple simulation - even discussing a specific topic with your team - will still add...

Critical takeaways "An ounce of prevention is worth a pound of cure" is particularly pertinent when it comes to crisis preparedness and training beforehand is essential. However, not all training is of equal value, and 'binging' your training once or twice a year isn't very effective and can even...