Sharing the bad news: don't be afraid of being called Chicken Little Critical Takeaways Sharing bad news, and warning of impending danger, is a necessary part of being a crisis communicator. These warnings don’t always play out leading some people to worry that they are going to be accused of...
Going From Bad To Worse: How To Overcome System Failure During A Crisis Critical takeaways Things go wrong and, in a crisis when things are already going wrong, it's dangerous to assume that everything - and everyone - you need will be available and working. Instead, you need to consider your...
Small is beautiful Critical takeaways A large, incisive simulation is an excellent training vehicle to practice your crisis readiness and put your team through its paces in a realistic environment. But a sort, simple simulation - even discussing a specific topic with your team - will still add...
Critical takeaways "An ounce of prevention is worth a pound of cure" is particularly pertinent when it comes to crisis preparedness and training beforehand is essential. However, not all training is of equal value, and 'binging' your training once or twice a year isn't very effective and can even...
Critical takeawaysIn any situation, particularly a crisis, showing up as your best self is key to success. In order to do that, you need to understand yourself.There are many tools to help you identify your key ‘parts,’ but the model we like is based on the internal family system (IFS), which...
When relationships are critical to your business, your reputation is one of the most important assets you manage. In today’s podcast, we’re joined by Bill Coletti - a highly experienced and sought-after reputation management strategist and speaker. Get ready for a deep dive session into the world...
Crisis simulations are, in our opinion, truly the best way to train and evaluate your team when it comes to crisis readiness. And with the right recipe, you can create a crowd-pleasing simulation that will leave your team well-prepared for when a crisis strikes.
I was asked a really good question on a podcast, and I thought I’d share it with you. Because there is sort of this ongoing debate about if it is better to be creative or authentic during a crisis response.
When fear shows up for me I think of it like this… It is a little voice in my mind that reminds me to be on guard ready to think before I speak.
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I’ve been getting a lot of questions about this through the frame of crisis and crisis response and what organizations should do. In fact, I was speaking about this on a panel and was joined by an intelligence analyst.
When you think of 2021, what is your personal moon shot? How about for your team or organization? And if you knew that no matter what, you wouldn’t fail, what would you do?
Is your organization prepared to respond to a crisis and protect its hard-earned reputation? Take our quiz and find out!