Part 2 Communicating How & When to Reopen for Business

Webinar #5

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Although some may disagree, we believe we are no longer in a crisis, but instead a critical moment. The response phase is over and it is now time to make decisions for what lies ahead. 

Two weeks ago we hosted a webinar discussing how and when to reopen for business. As the reality of reopening draws confusingly closer we wanted to revisit that topic with deeper insights, observations and the key questions organizations should be asking. 

In this webinar Bill Coletti discusses: 

  • Leading through a critical moment and having a “mountain-top view” to map out a successful path forward 
  • The pace of recovery and potential signals and triggers for reopening your business
  • Using Kith’s “Coming Back Checklist” to help your strategic decision-making process moving forward

Watch the recording here:


You can access a PDF version of the webinar deck here.

Additional links and resources mentioned on the webinar:


Bill Coletti

Bill is a reputation management, crisis communications and professional development expert, keynote speaker, Wall Street Journal Risk & Compliance panelist, and best-selling author of Critical Moments: The New Mindset of Reputation Management. He has more than 25 years of global experience managing high-stakes crises, issues management, and media relations challenges for both Fortune 500 companies and winning global political campaigns.

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