The dust from the wreckage of FTX’s collapse doesn’t have time to settle before it’s stirred up again. The latest revelation – that one of the world’s most “admired” cryptocurrency exchanges was comically terrible at both IT security (the “crypto” part) and tracking funds (the “currency” part) –...
I once heard a tech icon say “I don’t believe in God or government. I believe in the church of Silicon Valley.” That is all well and good until a U.S. Senator or three lettered agency takes notice. Just ask Ticketmaster or Google. While Senators Klobuchar and Lee’s weaving in of Taylor Swift...
This is a confusing economic time. Layoffs are happening but unemployment is at record lows. We are figuring out what the new normal is. It’s a lot to navigate as a business leader, and some everyday concerns are not getting the attention they deserve. Your reputation is likely one of them. So as...
Critical Takeaways The two fundamental roles in American corporations are makers - such as operations - and sellers - like communications. It's essential to maintain a direct linkage between the two as they work better together. When working with operations, communicators usually fall short in...
Join hosts Audrey Strong and C. Lee Smith as they speak with Kith founder Bill Coletti on Crisis Communications in the current pandemic.
Bad things sometimes happen to the most prepared, best informed and experienced communicators. Here’s how to handle it.
Crisis Response Fundamentals – our quick reference.
How CEO Greg Glassman went from CrossFit to crosshairs and the challenge to restore a brand that followed.
In specific industries, PR nightmares mean a lot less to the profit side of things.
Whether or not your organization takes a stand on any particular issue, protests may still come to you.
Is your organization prepared to respond to a crisis and protect its hard-earned reputation? Take our quiz and find out!