Stephanie Craig

Insights into crisis leadership, reputation and readiness

Stephanie Craig

Give comms a seat at the table

Give comms a seat at the table

COVID changed so many of our lives in dramatic and also small ways. For me, one was watching TV. I’ve never been a huge TV person so I’ve been fortunate to have great programs to watch as I focused on sticking close to home. The other night I started to watch a show called Suspicion. It’s...

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Politics is coming for you

Politics is coming for you

Have you ever stood at the grocery store trying to decide which pasta to buy and thought about the CEO of one pasta company making a political statement? You remember you didn’t appreciate what she said, but you really prefer how that pasta cooks. Or maybe you agreed with her, but their pasta...

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You Aren’t Crying Wolf

You Aren’t Crying Wolf

Have you ever wondered why some people are always worrying about the next step down the road and others just wait for the problem to happen before dealing with a big mess?  This was the source of a discussion I recently had with a friend who, like me, honed his skills in politics but has taken...

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Trust and Crisis Confidence

Trust and Crisis Confidence

I bet you remember doing fire drills as a kid in school. Your teachers were trying mightily to get 25 fourth graders (if you are Canadian, grade fours) to follow the predetermined route, in a “calm and orderly fashion.”  You would then proceed to your designated spot and goof off with your friends...

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Speed in the Face of Social Risks

Speed in the Face of Social Risks

My mom used to point out that I have been through every type of natural disaster except a tsunami. Wildfires and snow storms were a regular occurrence growing up in the Canadian north. My college education was ended by a historic flood. I’ve been through earthquakes, tornadoes and hurricanes.  I’m...

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Why You Need to Understand the Cost of Crisis

Why You Need to Understand the Cost of Crisis

What does it cost to replace a manufacturing plant? How about a flagship store? Fight a lawsuit? How much does it cost to restore your reputation?  These are often the questions we ask when asked why protecting your organization’s reputation is a worthwhile investment. We’re asked to put a price...

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Why We Only Do One Thing

Why We Only Do One Thing

When I first started doing crisis management, someone asked me what kind of crisis I handled. I thought that to be an odd question. If you are a patent lawyer, you handle patents not just left-pawed blue schnauzers. If you are a neonatal nurse, you take care of babies, not just right-handed babies...

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Why I Joined Kith

Why I Joined Kith

We were delighted to welcome Stephanie Craig on board to be our VP of Consulting this August. This is the first of a series of posts in which Stephanie reflects on her first 60 days, shares her thoughts on crises, and, in this case, explains why she left her own successful practice to join Kith....

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Are you ready for a crisis?

Is your organization prepared to respond to a crisis and protect its hard-earned reputation? Take our quiz and find out!