Crisis Leadership Blog
Insights and perspectives on being the lighthouse during a crisis.
Preparing for Risk
I’ve been getting a lot of questions about this through the frame of crisis and crisis response and what organizations should do. In fact, I was speaking about this on a panel and was joined by an intelligence analyst.
How to Achieve Your Moon Shot in 2021
When you think of 2021, what is your personal moon shot? How about for your team or organization? And if you knew that no matter what, you wouldn’t fail, what would you do?
Be the Mast: Stability and Leadership During Crisis
Like masts, strategic communicators should not do the job alone. It’s important to know how you are supported and guyed by your team. Think of who it is that ensures you get the critical, time-sensitive information. Who are the team members you want to support you with the necessary resources, the inputs, and outputs that inform crisis response?
A Geek Leader
The ultimate podcast for aspiring leaders in the creative or technology fields. John Rouda discusses leadership topics, interviews some of the greatest minds today.
The Industrial Talk Podcast
In this week’s Industrial Talk Podcast, we’re talking to Bill Coletti, CEO at Kith.co about “Crisis Management and the Need for better Communications in your Crisis Situation”. Get the answers to your “Crisis Management” questions along with Bill’s unique insight on the “How” on this Industrial Talk interview!
By definition, Kith means a cadre of peers who shape opinions and attitudes while instilling sophisticated habits for action. As a way to live this value, we like to share resources that are building blocks to good crisis management and can help you start the path of protecting your reputation.
More Recent Insights
The Doctor Will See You Now: How Kith Serves Clients
David Maister is regarded as one of the world's leading thinkers on consulting firm structure and positioning. For decades, Maister studied the business of consulting and his writing and ideas form the foundation of what we now recognize as modern management consulting. What makes Maister so compelling isn't just the quality of his thinking, but the...
On-Demand Webinar: Crisis Simulations: Everything You Need to Know
When your crisis skillsets are revealed, are you confident you will like what you see? At Kith, we are firm believers that crisis simulations are the most valuable planning and preparedness tool available to an organization and should be a routine part of every company’s training regimen. Time and time again, we have seen the tangible benefits of...
Families in Crisis: Often the Guilty are Very Innocent
Critical takeaways Families and individuals who become caught up in a public scandal or personal critical moment will come under intense media and public scrutiny. However, unlike many companies, families and individuals are rarely prepared for this kind of adverse publicity and their naiveté can make things worse. Several of the same techniques that help...
Protesters have their place: and it doesn’t have to be at your front door
Critical takeaways Protests can be an effective way for people to make their point and they can be used against businesses of any size. Protestors have the right to picket your business but that doesn't mean that they can break the law or interfere with your staff, clients or prevent you trading. Planning ahead, focussing on peoples’ safety and careful...
To Spoke Or Not To Spoke, That Is The Question
Critical Takeaways Individuals or families caught up in a crisis should engage a spokesperson to help them manage the media as this is something they are ill-equipped to do themselves. This course of action has some pros and to consider while making the decision and I address these here. The benefits of professional support - insulation from the press and...
Crisis leader + crisis manager = a critical partnership
Critical takeaways Crisis Leaders and Crisis Managers are different roles but both are required for crisis success. Understanding the differences between the two roles - and how they complement each other - will help build a powerful partnership Here are three key distinctions between the two roles to help you select and prepare the right people for these...
Crisis simulations as planning tools
Simulations are the most valuable planning and preparedness tool available to an organization and should be a routine part of every company’s training regimen.
Consulting Success: Consulting When The Stakes Are High with Bill Coletti
Sometimes, it is exactly the comfort that keeps us from pursuing what we really want. Bill Coletti, founder of the crisis communications and reputation management firm called Kith Consulting, has stepped out of the comfort offered in working for an established organization as a consultant to starting and running his own consulting business. When the stakes...
Overcoming shell shock in a crisis
Critical takeaways ‘Shell shock' is the effect of trauma on individuals leading to paralysis and an inability to think and act effectively. We see similar results in boardrooms where a crisis causes the company to freeze. Our formula for crisis success - Core Values + Chain Of Command = Speed - can help overcome boardroom shell shock Stick to your...
Black Box Theory
Critical Takeaways It is easy to attribute crisis success as simply being lucky when in fact companies have earned this ‘luck’ through hard work and preparedness. A concept in sailing is that of a ‘black box’ into which a Captain deposits ‘points’. They can then draw on these points to give them a little bit of extra luck in tough times. Companies can...
The Kith Method
Good crisis management comes from a plan. Great crisis management comes from capability – and starts before you even smell smoke. That’s why we developed the Kith Method. We can help build and maintain a flexible capability that works for you.
Your reputation is an investment; time-consuming and costly to build and expensive to repair. Protect it.