During our interview we discuss the following and more:
– Why it is critical for businesses to manage their reputations both online and offline.
– We talk about the risk of a data breach and how it could negatively impact your business.
– Strategies on how to effectively manage a data breach crisis.
– The debate about apologizing vs not apologizing to customers if/when a data breach happens.
– Why companies need to think about RISK in terms of 3 different types
