Bill Coletti is interviewed by Dr. Katrina Burrus, MCC and discusses the following:

How do you determine a crisis situation? How can a leader prepare for a crisis situation that could jeopardize his/her career? When a leader shows up unprepared for a crisis, what can they do? What is a crisis vs. critical moment vs. a difficult business issue? What are the skill sets of those serving leaders that make a difference in a crisis? What are the leaders greatest fear when managing a crisis?

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