Hit the gym and develop your crisis muscle memory

Hit the gym and develop your crisis muscle memory

Critical takeaways Individuals build muscle memory by conducting physical movements repeatedly. Organizations can do the same by practicing their crisis response frequently. Muscle memory applies equally to both good habits and inefficient workarounds so care needs to...
Is sleep your secret weapon in a crisis?

Is sleep your secret weapon in a crisis?

Critical takeaways Being properly rested is key to peak performance but this is often overlooked in a crisis. Rest in a natural disaster is of even greater importance when many of the responders themselves have also been affected by the situation. Schedule watch or...
Authority: Granted and Earned

Authority: Granted and Earned

Critical Take-Aways Authority is required to see any initiative through in an organization whether that is leading crisis response or beginning the journey to reputation resilience. Authority is initially granted but then must be earned to see the initiative...
After the Crisis: Adapting to your New Normal

After the Crisis: Adapting to your New Normal

Critical Takeaways Critical moments and crises transform organizations and that requires CEOs and executives to adapt to a new normal. This change takes time and requires a transition period while you simultaneously manage routine operations and the after-effects of...
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