During a CRISIS – Who needs to be in the room?

During a CRISIS – Who needs to be in the room?

Who needs to be in the room when developing crisis response? ‘Is everyone here?’ It’s a pretty standard and innocuous question at the beginning of most meetings or conference calls but working out what we mean by ‘everyone’ during a crisis can be difficult.  Unlike a...
What it’s like to work with KITH

What it’s like to work with KITH

We are in the crisis business, which means we’re also in the business of risk evaluation and risk mitigation. Wouldn’t you love it if you could de-risk the hiring of a professional service provider — like a crisis and reputation management...
Embracing Social Media During a Crisis

Embracing Social Media During a Crisis

“It’s blowing up on Twitter….” One of the phrases that I cringe at is ‘this is blowing up on Twitter’. I’ve been in a number of crisis situations where the person responsible for social media will run into the room, look at their iPhone, utter those fateful...
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