Two men looking out a window

A Tale of Two Executives

“It was the best of times, it was the worst of times, it was the age of wisdom, it was the age of foolishness” is the well-known opening to Charles Dickens’ novel “A Tale of Two Cities.” However, the second part, regarding wisdom and foolishness, isn’t quoted as often as the first. When we walk […]

Critical Moments: The New Mindset Of Reputation Management

What is a crisis? It’s a big question, but in its most basic terms, it’s something that interrupts you from a pre-planned activity — it moves you off-course, in other words — and it triggers a negative reaction from some important subset, be that employees, stakeholders, investors, the media etc. The perception of your actions […]