Facebook and the Limits of Reputation

No one seems to know what many brands really even do. Is that an issue? I don’t want to write much about the Mark Zuckerberg hearings — although “Mr. Zuckerman” was pretty funny, as well as the fact that a tech hearing used printed-out logo boards — because the story’s been everywhere, and everyone is […]

Pattern Recognition and Crisis Management

What is pattern recognition? Pattern recognition has been around since humans have been around, as it’s one of the more logical ways we make sense of our world. In recent years, it’s gained a bunch more contextual notoriety because it’s deeply tied to image processing, neural networks, machine learning, textual analysis, and other tech stack […]